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Tuesday, October 9 • 3:00pm - 4:00pm
Customers Come First: How to Build a Customer-Centric Startup

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Too often, startups focus on shiny new services and technologies but they fail to think about their customers. Ideas are great, but if customers won’t buy what you’re selling – your startup is on a fast-track to nowhere. And what if you can’t retain your customers? Without managing your customer relationships effectively, your startup will fail to thrive.

This panel is dedicated to thinking through a customer’s wants, needs, pain-points, and the customer journey prior to launching. Leaders from customer-centric companies will share their tips, tricks, and the biggest lessons that they’ve learned along the way.

Moderators
avatar for Amanda O'Shannessy

Amanda O'Shannessy

Community Marketing Manager, LiquidPlanner

Speaker
avatar for Devon Burns

Devon Burns

Director of Customer Experience, LiquidPlanner
Years of conducting user research, building digital strategies, and a background in design led Devon to discover the relationship between a positive customer experience and a company's growth. What gets her out of bed in the morning? Her passion for solving customers' problems to... Read More →
avatar for Lucas Dickey

Lucas Dickey

Co-Founder & CPO, Fernish
Lucas Dickey is the Co-Founder and Chief Product Officer of Fernish--a new lifestyle subscription service for the home designed for the on-the-go generation--where he leads product, engineering, design and logistics. He's built and led product teams across many VC-backed startups... Read More →
avatar for Danielle Hill

Danielle Hill

COO, The Riveter
Danielle Hill is the Chief Operating Officer of The Riveter, a network of coworking and community spaces built by women, for everyone. For more than 15 years, Danielle's approachable, results-driven leadership has yielded significant results with high-growth startups like Remitly... Read More →
avatar for Adam Stelle

Adam Stelle

COO + Co-Founder, Loftium
Adam leads product and operations at Loftium, a Seattle company recognized for providing innovative affordable housing solutions by leveraging homesharing & Airbnb. Prior to Loftium, Adam was the COO of UP Global (acquired by Techstars), the parent non-profit of Startup Weekend and... Read More →


Tuesday October 9, 2018 3:00pm - 4:00pm
Galvanize - The Square 111 S Jackson St. Seattle WA 98104

Attendees (153)